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Suit Savvy

Delivery & Returns

We want you to be happy with your order, but if you would like to return an item or items, for whatever reason, you may do so. You have 30 days from receipt of your order to return any items if they are unworn, unsoiled and in a saleable condition with all labels still attached.

Delivery

Tracked Standard Delivery is free on all UK Mainland orders and your order will be delivered within 3-5 working days, dispatched via Royal Mail.
If you don’t receive your parcel within the projected time frame after we send you a dispatch email please contact us.

Returns

The return postage is to be paid by the customer. If non-UK customers require an exchange when returning the item they must also pay the postage costs for sending the replacement out.
For exchanges, we ask that you place a new order for any new items that you require and return any unwanted items back to us.

If you would like to return your order please enclose inside your parcel the name on the order and the order number and sent to:

Returns Address:

SuitSavvy, 157B Newland Avenue, Kingston Upon Hull, East Yorkshire, HU5 2ER

Please contact us directly regarding international deliveries and returns.

What our client says

Dave PiddDave Pidd
18:30 25 Jul 22
This guy who owns this business is an absolute credit, couldn't do enough for me and my best man!! After looking else where and getting no help, getting charged just for trying suites on, this guy is the best!! Totally recommend, suits are top quality!!!
Daniel BlockoDaniel Blocko
12:55 25 Jul 22
Got let down 6 weeks before my wedding by suits direct. And then this guy saved the day smashing bloke help 100% got my full 3 piece in 48 hour would well recommend suit savvy to anyone. Thank u for ur help in the sort time I had
Jonathan DaviesJonathan Davies
17:15 12 Jul 22
I can’t give Suit Savvy more praise. Their customer service was so on point. I ordered a suit from them that ended up being out of stock. When I got in contact they quickly sent me through a range of different options, I only had a few days before my wedding and they sent it immediately next day for me. I then found with 1 day to go that the trousers were too small. I explained the issue and they sent me a new pair with next day delivery which arrived before my flight. They also included a free tie to compensate me for not having my original suit in stock. That’s the sort of customer service that really sets people apart.Also to say the suit was amazing, great cut, high quality. Absolutely zero issues.If you’re looking to buy a suit this is the place to do it. I delay with Adam, and he was an absolute life saver. Thanks guys for a really great experience.
Carly FerrariCarly Ferrari
09:55 16 Jun 22
Ordered online a boys suit for my son for wedding, the size I needed was out of stock everywhere. Suit Savvy called me (on a Sunday!) and provided measurements and help, ensuring that the size I got fit properly, then dispatched the next day. It fit beautifully and I'm so happy. Wonderful customer service, wouldn't have got what I wanted without their help. Highly recommended!
Nathan HotteNathan Hotte
15:35 11 Apr 22
We went to see Adam after finding suit savvy online. He couldn’t do enough for us, and went above and beyond. His customer service skills were far superior to anyone else we had previously seen. He sorted us out a really good deal for 4 adult 3 piece suits, shirts, shoes, ties, waistcoat chains to take all the stress out of sourcing these. We also got 2 matching boys suits at a really good price. The quality of the suits were comfortably the best we had seen. Adam has a vast knowledge in the suit industry and knew exactly what styles / colours would work for us. Thanks for all your help. Highly recommended

No matter what the occasion Suit Savvy has the suit for you!

No problem, we specialise in wedding orders. Have a look at our contact page and give us a call or email for experienced advice on sizes and help catering for the whole wedding party specific to your needs. 

Yes, it is possible to change your order, but you will need to contact our customer service team as soon as possible after placing your order. We cannot guarantee that we will be able to make the changes you request. One of our customer services team will contact you to let you know if it is possible to accommodate your request. Please visit our contact us section for methods of contact and please provide as much information as possible and please ensure you quote your order number on any email correspondence.

On each product page, you will find a description of the product, its relevant features, including fabric and care instructions. You can also view the sizing information by clicking the size guide icon on each product page. Alternatively, you contact our experienced customer service team for help with sizing.

You can pay with any of the following valid debit and credit cards:

Visa

Visa Debit

MasterCard

Maestro

PayPal

 

You will need to give us the same billing address for the card as is held by your credit or debit card company.

We also use the banking verification system that requires your unique password associated with the card used at payment. This securely protects you and us from fraud.

We process your payment at the time you place your order.

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